- Forgot username?Forgot username?
- Forgot password?
- Not You?
- Need an account? Create one now
-
Create one now
msg.memRates.notAMem,avis
lbl.prof.createAccountMsg,avislbl.prof.signInMoreOpt,avislbl.prof.moreLoginOpt,avis
- If you already have a 6 digit Wizard number, Go Here!
VERIFICATION CODE OPTION
VERIFICATION CODE VIA SMS
VERIFICATION CODE VIA EMAIL
For added security, we will send you a verification code to verify your identity.
Please choose a way to receive your verification code.
Receive by Text:
{{vm.securityAssessmentSummary.otpTokenverifiers.phoneNumber.value}}
Receive by Email:
{{vm.securityAssessmentSummary.otpTokenverifiers.emailAddress.value}}
VERIFICATION CODE
Resend Verification Code.
ACCOUNT LOCKED
Sorry, the maximum number of attempts has been reached. For your security your account has been locked.
To activate your account, click on the link we sent to your email at {{vm.securityAssessmentSummary.otpTokenverifiers.emailAddress.value}}
EMAIL SENT
Email to reactivate your account sent.
PASSWORD EXPIRED
RESET PASSWORD
If you did not receive an email please check your junk folder. For further assistance please contact our website team.
RESET PASSWORD
Enable Location
Location services must be enabled to choose your car. Please check your browser's setting.
5-STAR SAFETY
The National Highway Transportation Safety Administration from time to time rates vehicles for safety standards. Based on our last review, this vehicle was rated as a 5-star vehicle. Please note these ratings are subject to change and reflect our last review.
msg.corporateAccount.savingsMessage,avis
msg.corporateAccount.sameCompanySuccessMessage,avis
msg.corporateAccount.differentCompanySuccessMessage,avis
msg.corporateAccount.workinginCompanyMessage,avis {{vm.cbpCustomer.accountName}} ?
msg.corporateAccount.verifyIdAtCounterMsg,avis
msg.corporateAccount.youCanAlways,avis msg.corporateAccount.addNewDiscountNumberMessage,avis msg.corporateAccount.ifYouhaveOne,avis
Car Rental in Luis Munoz Marin Intl Airport
{{vm.title}}
{{vm.reason}}
- {{vm.errorMsg}}
msg.res.rateinfo
Your Rate Code cannot be used for this reservation due to following reason(s):
- Rate Code requires minimum length of 5 days
Age
Providing your age allows us to give you a more accurate rental estimate. Restrictions and fees may apply for drivers under 25.
Country of Residence
Providing your country allows us to give you a more accurate rental estimate.
Do you have an Avis Wizard Number?
Enter your Avis Wizard/Preferred profile number to enjoy faster reservations and rentals.
Do you have a Discount Code?
Select the Discount Code option to enter an AWD (Avis Worldwide Discount), Coupon Code or Rate Code.
We are sorry, Avis Preferred Points cannot be combined with additional offers and discounts. Only one offer can be applied per reservation. If you wish to use your Preferred Points for this reservation, please remove coupon code.
Coupon Count
These are the available options that may be redeemed.
Reserve
Reserve your bookings in One click.
COUPON INFO
Your coupon number cannot be used for this reservation due to following reason(s):
- The coupon code entered is not valid. Coupon codes are seven characters, four letters followed by three numbers.
- err.bcd.bcdFormat
{{vm.heading}}
{{vm.description}}
Luis Munoz Marin Intl Airport (SJU)
Address:
Avenida Salvador Caro Local,
Avis EMI 02/9 -1st Level,
San Juan,
XX,
00979,
Puerto Rico
Phone:
(1) 787-253-5926
Hours of Operation:
Mon - Sun open 24 hrs
If flying in, the rental counter is within the terminal with a short walk to the car lot.
Pick-up Service Available
To use our free pick-up service, call your Avis rental location directly at the location phone number listed on your reservation confirmation. Pick-up service policies (hours of availability, allowable pick-up distance, etc.) vary by location so it's important that you call the location and make arrangements for pick-up at least 24 hours before your desired rental time. When you call the location, be ready to provide all applicable information including precise address, exact time of pick up, and a phone number where you can be reached at that time.
Please note that an off-airport Avis location cannot pick you up at an airport that has a Avis location. In this case, either you must rent your car at the airport location, or provide your own transportation to the off-airport location where you prefer to rent
Pick-up Service Available
To use our free pick-up service, call your Avis rental location directly at the location phone number listed on your reservation confirmation. Pick-up service policies (hours of availability, allowable pick-up distance, etc.) vary by location so it's important that you call the location and make arrangements for pick-up at least 24 hours before your desired rental time. When you call the location, be ready to provide all applicable information including precise address, exact time of pick up, and a phone number where you can be reached at that time.
Please note that an off-airport Avis location cannot pick you up at an airport that has a Avis location. In this case, either you must rent your car at the airport location, or provide your own transportation to the off-airport location where you prefer to rent
Renter Requirements
Cash
Optional Coverages
Collision Damage Waiver (CDW) is optional (taxable)
If Collision Damage Waiver is not purchased, the customer will be liable for the full value of the Avis vehicle. With the purchase of CDW, the customer's liability is reduced to an amount ranging from USD $500 to USD $1,000 depending on the car group rented.
Theft Protection (TP) is included with the purchase of CDW
Global insurance coverages are always subject to change. Please verify at time of rental.
Note: If you require additional insurance coverage you may purchase locally to reduce/remove the insurance excess. Just ask at the Avis rental desk when you collect your car.
Credit Card Policies
Avis accepts the Avis Charge Card, Air Plus, American Express, Diner's Club Int'l., Discover, MasterCard and Visa.
You may be subject to a credit check or present additional identification. Acceptable forms of additional identification are: Valid passport or travel visa, military identification, birth certificate, marriage license, ATM card with customer name printed on face of card, health care identification card with customer’s name printed on face of card or company/college/university identification with a photograph. In some cases, you may be required to present an alternate credit card.
Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
Additional Charge Card Hold:
The authorization hold for credit cards and debit cards (at participating locations) will be the estimated rental charges plus $200.00. If the customer prepaid the rental, the authorization hold will be $250.00.
Debit Card Policies
This location does accept bank debit cards with the MasterCard or Visa logo at the time of rental if you are at least 25 years of age. You will be subject to a credit check to determine creditworthiness.
Avis reserves the right, in its sole discretion, to seek a Debit Card authorization hold in excess of the estimated rental charges. When using a debit card at Avis there may be a minimum hold of the estimated rental charges plus $300 will be placed on your account.
Upon returning the vehicle, Avis will process a release of the unused portion of the hold subject to your Bank's procedures. The hold may take up to 2 weeks to be released by your bank.
If you fail to return the vehicle as agreed, Avis will obtain additional authorizations from your account to cover the rental charges.
Avis is not responsible for any returned checks or over-drafts based on this policy.
Positive identification in addition to your driver's license may be required.
Debit, Cash or Check cards can be used at the end for payment of rental charges.
Drivers License
At the time of rental, the driver must present a valid driver's license in the driver's name from their country of residence. Customers presenting a driver's license in a non-Roman alphabet must also present an International Driving Permit (IDP) to serve as a translation in addition to their valid drivers license.
Personal Accident Insurance
PAI - Optional coverage providing accidental death and medical expense benefits to the renter and all passengers in the Avis car.
Details available at time of rental.
Customer may request conditions, rates and acceptance at the time of checkout.
Super PAI (SPAI) - Not Available.
Public Liability and Property Damage
Public liability insurance is in accordance with the insurance laws of the country. Customer may inquire at the time of rental for additional information of the benefits, conditions and acceptance.
Information not available at this time, please check at time of rental.
Note: Some credit cards provide insurance coverage, with certain limitations, as a benefit of using the card to rent vehicles. The customer is advised to contact the card issuer before the rental. Any waiver must be discussed directly with the location upon arrival.
Additional Fees
- A frequent flyer surcharge of up to $1.00 per day applies to all rentals earning frequent flyer miles, points or credits.
- Extensions or late returns may result in additional charges.
Age Requirements
Rather than requiring customers to be 25 to rent, Avis at this location now rents to customers between the ages of 21-24 with a valid credit card and driver's license. An underage surcharge may apply and will automatically be applied to the reservation. Additionally, the following restrictions also will apply for renters between the ages of 21-24: Renters of luxury cars, mini-vans, 12-passenger vans, specialty cars, full-size SUVs and premium SUVs will not be permitted.
Government Minimum Age Policy - Military (FEMA, US Postal Dept., Navy and Army) and Civilian Personnel
- Minimum age - 18 years (no underage surcharge will apply) with government travel or purchase order
- Minimum age - 21 years (no underage surcharge will apply) with no government travel or purchase order
Delivery and Collection
Delivery is NOT available .
Ferry Crossing
No. Avis vehicles may not travel on any of the ferries operating to, from, or within the borders of Puerto Rico,
Fuel Policy
Specific information for this location is not available at this time.
Meet Late Arrival
Not available.
Rental Options
- Taxes not included in the Estimated Total and will be applied at the time of rental.
- Roadside SafetyNet (RSN) service is available at all participating Avis locations in the U.S., Canada, Puerto Rico & U.S. Virgin Islands and New Zealand.
- The daily/weekly fee for the AVIS Roadside SafetyNet Option is subject to change.
- RSN covers the cost for assistance with key replacement, lockouts, tire change service fee, jump starts and emergency fuel delivery (up to 3 gallons).
- Prohibited use of the vehicle will void this option.
- Rental options not selected/offered on the avis.com website can not be modified online but have been calculated in the Estimated Total.
- Taxes not included in the Estimated Total and will be applied at the time of rental.
- Modifications to these rental options must be made by contacting customer service or can be made at the rental counter.
Surcharges and Additional Fees
In addition to taxes your rate is subject to the following surcharges, separately stated on your rental agreement:
Vehicle License Fee | $1.25 USD per day |
Vehicle Excise Tax | $2.50 USD per day |
Energy Recovery Fee | $0.65 USD per day |
Towing
Towing is not permitted. Vehicles cannot be used to tow or push anything. A trailer hitch cannot be installed on the vehicles.
Travel Into Other Countries
Vehicles are permitted to be driven throughout the Island. Vehicles are allowed to be returned to other locations within the same city of rental. Based on availability; One-way rentals may be allowed to other Puerto Rico cities. One-way rentals are not allowed outside of Puerto Rico. Vehicles are not allowed on ferries.
e-Tolls
E-TOLL COLLECTION DEVICE AVAILABILITY
TOLL PAYMENT TAG PASS
You are responsible for payment of all tolls incurred during the rental period. We offer an optional service called e-toll that allows customers to use electronic toll lanes on highways, bridges, tunnels, and other tolled passages. All vehicles are pre-equipped to electronically process tolls. If you do not pay cash for tolls, you automatically opt into our e-toll service to which you agree to pay us or our toll program administrator with whom we will share your credit card/debit information for all tolls incurred during your rental and all related fees, charges, and penalties. The e-toll fees may take 4-8 weeks after the rental to be billed to your credit card/debit card on file.
E-TOLL SERVICE CONVENIENCE FEES
- For our corporate renters who use their corporate discount number (AWD) on the rental contract, the convenience fee for e-Toll usage is $5.95 USD for each day the E-Toll device is used during the rental with a maximum of $29.75 USD per rental contract (plus toll charges).
- For all other customers, the convenience fee for e-Toll usage is $6.95 USD for each day the E-Toll device is used during the rental with a maximum of $34.75 USD per rental contract (plus toll charges).
Additional Notes
All toll charges incurred will be paid at the maximum prevailing non-discounted or cash rates posted by the toll authority.
There are NO service charges if e-Toll is NOT USED during the rental duration.
E-TOLL UNLIMITED
Available at participating locations in the following states: California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Maine, Maryland, Massachusetts, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Oklahoma, Ohio, Pennsylvania, Rhode Island, Texas, Vermont, Washington, and West Virginia.
If you use the unlimited E-Toll service, all cost of tolls and convenience Fees are included. For this service, you pay a flat fee of $10.99 up to $23.99 USD per each day of the rental period, regardless of whether or not you incur any tolls, or a flat fee of $54.95 up to $119.95 USD per week. E-toll unlimited must be purchased at the beginning of the rental.
OPTING OUT OF E-TOLL
If you do not choose e-toll unlimited at the time of rental, you may avoid the standard e-toll fees on any given day during the term of the rental if you ensure the transponder shield box is in the "closed" position and you pay cash for all tolls, use your own adequately funded, properly mounted and compatible electronic toll device to pay for all tolls, or pay the toll authority directly and follow the toll authority rules and requirements.
For more information on tolling, please visit avis.com/etoll or check at the time of rental.
Personal Accident and Effects Insurance (PAE)
Personal Effects Protection (PEP) is optional.
Insures the personal belongings (personal use, not used in business) accompanying the renter.
Details available at time of rental.
Customer may inquire for additional information of the benefits, conditions and acceptance at the time of rental.